NM
NOLUTHANDO M
1 reviews | Active since Nov 2014
11 Aug 2021, 20:55
Disappointed
I'm very disappointed with service I'm getting from clientele,, you never forget to debit my account but always fail to respond to my emails going on 2 months now waiting for someone to assist me with my issues and I'm getting very annoyed now
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Replies (2)
Clientele Life's replyOfficial
12 Aug 2021, 08:45Dear Noluthando M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 Aug 2021, 08:45
Official
Dear Noluthando M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
12 Aug 2021, 15:56 Dear Noluthando M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success at 11h26 and 14h05 . Our response to the matter refers:
We can confirm the payment for August 2016 has been allocated correctly on even day.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success at 11h26 and 14h05 . Our response to the matter refers:
We can confirm the payment for August 2016 has been allocated correctly on even day.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Clientele Life's reply12 Aug 2021, 15:56
Official
Dear Noluthando M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success at 11h26 and 14h05 . Our response to the matter refers:
We can confirm the payment for August 2016 has been allocated correctly on even day.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success at 11h26 and 14h05 . Our response to the matter refers:
We can confirm the payment for August 2016 has been allocated correctly on even day.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life