LL
Libahle L
1 reviews | Active since Jun 2021
13 Jun 2021, 11:10
Disappointed at clientele life ? ?
It's been over 2 full weeks now that I've been trying to get hold of them, I have a wealth plan policy that I want to surrender and take my money, I've written a crazy amount of emails on their different email addresses, I've called them and I've even used the self service on Whatsapp, no response whatsoever. I don't know what to do anymore.
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Replies (2)
Clientele Life's replyOfficial
14 Jun 2021, 10:24Dear Libahle L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply14 Jun 2021, 10:24
Official
Dear Libahle L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
23 Jun 2021, 10:10Dear Libahle L, We confirm that we made contact with Ms LN Lupuwana to provide feedback regarding the concerns raised. Please note that the ID copy for L Lupuwana was received and the Encashment was sent for urgent payment today. We would like to apologize for any inconvenience you may have experienced.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaService Recovery Specialist Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaService Recovery Specialist Clientele Life
Clientele Life's reply23 Jun 2021, 10:10
Official
Dear Libahle L, We confirm that we made contact with Ms LN Lupuwana to provide feedback regarding the concerns raised. Please note that the ID copy for L Lupuwana was received and the Encashment was sent for urgent payment today. We would like to apologize for any inconvenience you may have experienced.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaService Recovery Specialist Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaService Recovery Specialist Clientele Life