GH
Gino H

1 reviews | Active since Nov 2019

27 May 2020, 02:59

Disappointed and unsatisfied

If i could rate them 0 stars i would.i was involved in a car accident about a year ago in may, was hospitalized for 4 days and put off from work for another 2 weeks as i was unable to walk, i was i. Excruciating pain and was on mybulens and morphine for days as i couldn't sleep with all my pain, so soon as i was stronger i filed my forms to claims and my response i got back said that they don't know why i was hospitalized for so long as my injuries weren't that severe and that i could recover at home. After weeks of back amd forth and fighting with arbitrators i gave up and canceled my premium as i was promised that they would cater to my needs should i be unable to work but when push came to shove i was on my own, paying the bills and therapy sessions out of my owm pocket and to this day I'm in and out of surgery getting consulted for injuries that I'm still suffering from to this day,going for scopes and living off of pain ****ers but i was told my injuries has no long term effects.

0
Replies (2)
Clientele Life
Clientele Life's reply27 May 2020, 10:07
Official
Dear  Gino H
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor  

Clientele Life  
Clientele Life
Clientele Life's reply03 Jun 2020, 13:01
Official
Dear Gino H 

Our records indicate that the Arbitration Team has provided you with a detailed response on the 13 November 20219.

Should you have a new claim or evidence we urge you kindly submit the documents for further investigations

We trust that you find the above in order.

Yours sincerely
 
 Shanitha Hanuman 

Service Support Supervisor  

Clientele Life