DE
Debbie E
1 reviews | Active since Sept 2022
25 Nov 2025, 14:26
Disappointed
Clientele took a unauthorized debit order from my account when I called them I was told that it would be refunded in 10 working days, which is not true, I then called again and was told the 25th Nov well that did not happen either I called them again and was told by a agent that payment will be made I am still waiting I will never do business or recommend them to anyone they are disrespect full
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Replies (2)
Clientele Life's replyOfficial
25 Nov 2025, 14:37Dear Debbie E,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply25 Nov 2025, 14:37
Official
Dear Debbie E,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
26 Nov 2025, 09:45Dear Debbie E, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. Our attempt to contact you on the numbers we have on record resulted in no success on even day, however I can confirm that a refund has been processed and the funds should be available in your bank account by 13h00 mid-day.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Clientele Life's reply26 Nov 2025, 09:45
Official
Dear Debbie E, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. Our attempt to contact you on the numbers we have on record resulted in no success on even day, however I can confirm that a refund has been processed and the funds should be available in your bank account by 13h00 mid-day.
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
If you still need further assistance , Kindly contact our Client Services Department on *** or email: ***
Kind regards,Vusumuzi DlaminiServices Recovery Specialist