NM
Nomvula M
1 reviews | Active since Mar 2016
13 Mar 2016, 08:47
disappointed
Open policy for myself and children and fiance they sent me policy agreement which was ok but my sons names were wrong I called them to update.Thy said they did which when they sent the agreement now the second name of my son is still wrong.
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Replies (1)
Clientele Life's replyOfficial
14 Mar 2016, 16:33Hello mngunza,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Clientele Life's reply14 Mar 2016, 16:33
Official
Hello mngunza,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,