MK
Mandisa K
1 reviews | Active since Dec 2021
24 Dec 2021, 03:43
Direct debit cancellation
I need help I’ve been trying to cancel a direct debit of R366 from clientele , I sent them emails ,cancelled with my bank but it’s so impossible. I can’t even reverse it. Plz help me with this cancellation and get all my premiums from clientele life. Thank you Kiva Mandisa Pamella
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
24 Dec 2021, 08:48Dear Mandisa K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Dec 2021, 08:48
Official
Dear Mandisa K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
28 Dec 2021, 12:55Dear Mandisa K,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have contacted you and addressed all raised concerns regarding your cancellation request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have contacted you and addressed all raised concerns regarding your cancellation request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life
Clientele Life's reply28 Dec 2021, 12:55
Official
Dear Mandisa K,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have contacted you and addressed all raised concerns regarding your cancellation request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have contacted you and addressed all raised concerns regarding your cancellation request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life