EA
Ettienne A
1 reviews | Active since Jul 2021
29 Jul 2021, 15:58
Difficult claim process
I ve been hospitalized for 40 days i underwent 4 operations during this time i put in a claim against clientele but until now no settlement from clientele they quick to debit u but if u claim its s different story not an easy claim process like as advertised
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Replies (2)
Clientele Life's replyOfficial
29 Jul 2021, 16:06 Dear Ettienne A
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply29 Jul 2021, 16:06
Official
Dear Ettienne A
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
02 Aug 2021, 16:38 Dear Ettienne A
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm the outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm the outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Best regards,
Clientele Life's reply02 Aug 2021, 16:38
Official
Dear Ettienne A
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm the outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm the outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Best regards,