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Rieta K

1 reviews | Active since Jun 2020

28 Jun 2023, 07:35

DID NOT SIGN UP!!! MONEY DEDUCTED FROM ACCOUNT WITHOUT CONSENT!!!!

Debit order deduction without consent/ signing up. This is UNACCEPTABLE!!!!!!!!!!!!!! It's theft!!!!

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Replies (2)
Clientele Life
Clientele Life's reply28 Jun 2023, 12:52
Official
Dear  Rieta K 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 

Shanitha Hanuman 
Service Support Supervisor 
Clientele Life 
Clientele Life
Clientele Life's reply01 Jul 2023, 11:58
Official
Dear  Rieta K  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with the Policy Hoder to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved.  Should you require further assistance please feel free to contact us. 

Regards,
 
Market Conduct