DM
Dietlof M
1 reviews | Active since Feb 2025
18 Aug 2026, 08:59
did a cancel and everytime I speak to them to get it cancelled they said someone is phoning me back and still take my last money out of my account after I lost my work so don't trust them it will make you go and open other bank account again
I did a cancel and everytime I speak to them to get it cancelled they said someone is phoning me back and still take my last money out of my account after I lost my work so don't trust them it will make you go and open other bank account again
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
18 Aug 2026, 10:53Dear Dietlof M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply18 Aug 2026, 10:53
Official
Dear Dietlof M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
DM
Dietlof M's updateReviewer Update
18 Aug 2026, 11:03Thank you I hope they can sort this out quickly as possible because I have nothing and the little bit people help me with is going of the bank
DM
Dietlof M's update18 Aug 2026, 11:03
Reviewer Update
Thank you I hope they can sort this out quickly as possible because I have nothing and the little bit people help me with is going of the bank
Clientele Life's replyOfficial
18 Aug 2026, 14:35Dear Dietlof M
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Kindly respond to the email that we have sent you for further assistance.
Kindly respond to the email that we have sent you for further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply18 Aug 2026, 14:35
Official
Dear Dietlof M
We confirm receipt of the concerns raised.
Our attempts to contact you have been unsuccessful. We would appreciate it if you could provide us with an alternative number or a convenient time to contact you.
Kindly respond to the email that we have sent you for further assistance.
Kindly respond to the email that we have sent you for further assistance.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
DM
Dietlof M's updateReviewer Update
18 Aug 2026, 14:38***
DM
Dietlof M's update18 Aug 2026, 14:38
Reviewer Update
***
Clientele Life's replyOfficial
18 Aug 2026, 15:55Dear Dietlof M
Thank you for raising your concerns with us.
We confirm that we have made contact with you on even date to provide you with feedback and the way forward regarding the concerns. We have explained that we hold no record of your requests to terminate our services prior to the concerns raised, and you confirmed that you need to terminate our services immediately.
Unfortunately, you decided to terminate our services, and the cancellation process was explained accordingly.
Kindly follow the escalation process that we sent you via email and SMS should you remain dissatisfied with the feedback provided.
We trust you find this in order. However, should you wish to contact us again, please do not hesitate to do so.
Thank you for raising your concerns with us.
We confirm that we have made contact with you on even date to provide you with feedback and the way forward regarding the concerns. We have explained that we hold no record of your requests to terminate our services prior to the concerns raised, and you confirmed that you need to terminate our services immediately.
Unfortunately, you decided to terminate our services, and the cancellation process was explained accordingly.
Kindly follow the escalation process that we sent you via email and SMS should you remain dissatisfied with the feedback provided.
We trust you find this in order. However, should you wish to contact us again, please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply18 Aug 2026, 15:55
Official
Dear Dietlof M
Thank you for raising your concerns with us.
We confirm that we have made contact with you on even date to provide you with feedback and the way forward regarding the concerns. We have explained that we hold no record of your requests to terminate our services prior to the concerns raised, and you confirmed that you need to terminate our services immediately.
Unfortunately, you decided to terminate our services, and the cancellation process was explained accordingly.
Kindly follow the escalation process that we sent you via email and SMS should you remain dissatisfied with the feedback provided.
We trust you find this in order. However, should you wish to contact us again, please do not hesitate to do so.
Thank you for raising your concerns with us.
We confirm that we have made contact with you on even date to provide you with feedback and the way forward regarding the concerns. We have explained that we hold no record of your requests to terminate our services prior to the concerns raised, and you confirmed that you need to terminate our services immediately.
Unfortunately, you decided to terminate our services, and the cancellation process was explained accordingly.
Kindly follow the escalation process that we sent you via email and SMS should you remain dissatisfied with the feedback provided.
We trust you find this in order. However, should you wish to contact us again, please do not hesitate to do so.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life