MM
Mildred M
1 reviews | Active since Oct 2020
26 Oct 2020, 21:02
Desperate clientele life representatives
Your sales representatives are disgusting. They came into my home, my little brother whose only in grade 12 depending on social relief grant of R 350 put him under pressure to give out his bank details and took out a debit order of 268. With no parents or guardian involved. Never thought clientele will stoop this low
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Replies (3)
Clientele Life's replyOfficial
26 Oct 2020, 21:06Dear Mildred M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply26 Oct 2020, 21:06
Official
Dear Mildred M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
23 Nov 2020, 08:45Dear Mildred M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. Regards, Market Conduct
Best regards,
Clientele Life's reply23 Nov 2020, 08:45
Official
Dear Mildred M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. Regards, Market Conduct
Best regards,
MM
Mildred M's updateReviewer Update
23 Nov 2020, 11:37I was contacted only once unless automated calls with no consulted count. I received an email which stated the consulted my case was assigned to, I called her more than 3 times, other consulted telling me they cannot reach her, is either she is on another call, out on lunch, or knocked off, but they still sent her an email to get back to me. Till today she has not.
MM
Mildred M's update23 Nov 2020, 11:37
Reviewer Update
I was contacted only once unless automated calls with no consulted count. I received an email which stated the consulted my case was assigned to, I called her more than 3 times, other consulted telling me they cannot reach her, is either she is on another call, out on lunch, or knocked off, but they still sent her an email to get back to me. Till today she has not.