mM
manku M
1 reviews | Active since Aug 2018
29 Jul 2021, 07:34
Dependent claim
On the 10th I claimed for my son passing even today 28th I’m still waiting for their response
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
29 Jul 2021, 10:32Dear Manku M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply29 Jul 2021, 10:32
Official
Dear Manku M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
mM
manku M's updateReviewer Update
29 Jul 2021, 12:23I have heard that before on the 19th July, I wonder what does the “escalate” word mean to you guys.
mM
manku M's update29 Jul 2021, 12:23
Reviewer Update
I have heard that before on the 19th July, I wonder what does the “escalate” word mean to you guys.
Clientele Life's replyOfficial
03 Aug 2021, 11:32Dear Manku M
Thank you for raising your concerns and bringing this matter to our attention.
We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us. Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us. Kind Regards,
Claims Department
Best regards,
Clientele Life's reply03 Aug 2021, 11:32
Official
Dear Manku M
Thank you for raising your concerns and bringing this matter to our attention.
We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us. Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us. Kind Regards,
Claims Department
Best regards,