delay in settling hospital claim done 12 days ago
I joined clientelle 2013 and never claimed until recently.On the 9 march was admitted in hospital .i submitted all forms but until today i havent received feedback.I have phoned and all i get is the same respond.i need feedback so i can pay my hospital bill.<br>
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Clientele Life's replyOfficial
15 Apr 2016, 07:20Hello nhlamu1984,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn,
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn,
Service Recovery Specialist
Clientele Life's reply15 Apr 2016, 07:20
Official
Hello nhlamu1984,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn,
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Your sincerely,
Benita Steyn,
Service Recovery Specialist