BP
Bantu P
1 reviews | Active since Mar 2018
29 Dec 2021, 11:00
Deeply exasperated
Clientele debited me twice in one month, my ID ***, Bantu Heath Pasiya, policy number ***
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
29 Dec 2021, 12:21Dear Bantu heath P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply29 Dec 2021, 12:21
Official
Dear Bantu heath P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
29 Dec 2021, 13:26Dear Bantu heath P,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined all raised concerns regarding the 2 debits that went off your account, we have since provided you with a more convenient debit order system ensuring that debit orders do not go off before the requested date.
Furthermore, we have sent you a detailed email with our cash payment details as discussed. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined all raised concerns regarding the 2 debits that went off your account, we have since provided you with a more convenient debit order system ensuring that debit orders do not go off before the requested date.
Furthermore, we have sent you a detailed email with our cash payment details as discussed. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply29 Dec 2021, 13:26
Official
Dear Bantu heath P,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined all raised concerns regarding the 2 debits that went off your account, we have since provided you with a more convenient debit order system ensuring that debit orders do not go off before the requested date.
Furthermore, we have sent you a detailed email with our cash payment details as discussed. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined all raised concerns regarding the 2 debits that went off your account, we have since provided you with a more convenient debit order system ensuring that debit orders do not go off before the requested date.
Furthermore, we have sent you a detailed email with our cash payment details as discussed. We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Best regards,