LM
Lititia M

1 reviews | Active since Apr 2017

26 Apr 2025, 07:04

Deductions for cancelled policy!!!!

Clientele keeps on deducting even after policy was cancelled. I even went to the bank to stop but another deduction went off account this morning. Please help me stop them.

0
Replies (4)
Clientele Life
Clientele Life's reply27 Apr 2025, 16:12
Official
Dear Lititia M,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
        
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply29 Apr 2025, 13:33
Official
Dear Ms Lititia M,   It is our pleasure to address your concerns. We apologize for any inconvenience caused.  Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.  Please note that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life 
LM
Lititia M's update29 Apr 2025, 13:46
Reviewer Update
No calls have been received.
Clientele Life
Clientele Life's reply29 Apr 2025, 15:13
Official
Dear Ms Lititia M,  It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we have dialled the number that you have provided on Hellopeter and it is the same number that we have on our records.  Kindly note that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life