TM
Teboho M

1 reviews | Active since Dec 2022

13 Feb 2023, 17:15

Deducting R289 From R350 srd grant

My niece is receiving a srd grant from the sassa, and he's mentally disturbed and is being hospitalized, so clientele is deducting R289 from his Capitec acc, of he is receiving R350 srd grant 😢. How do you deduct 289 from 350 of a mental illness person? Besides how do you deduct that amount knowing very well that , that 350 will soon be closed? And how do you expect him to eat from R69? Was this srd for policies or for food? I spoke to a lady by the name of Refiloe Modiselle who referred my brother to court to get a curatorship from court. Clientele I am very disappointed with you.

0
Replies (1)
Clientele Life
Clientele Life's reply14 Feb 2023, 15:04
Official
Dear   Hanani T 
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
        Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
Yours sincerely, Shanitha Hanuman
Service Support Supervisor 
Clientele Life