JK
Jaydine K
1 reviews | Active since Nov 2022
31 Jan 2025, 08:31
Deduct money without any consent
Good day I am writing this complaint on behalf of my father an amount was deducted from his account with giving a consent if this is how you treat pensioners I will gladly go to social media on how you deduct money without letting them know I need an answer today ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
31 Jan 2025, 09:03Dear Jaydine K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 Jan 2025, 09:03
Official
Dear Jaydine K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
07 Feb 2025, 11:31Dear Jaydine K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Clientele Life's reply07 Feb 2025, 11:31
Official
Dear Jaydine K,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct