Deception at its highest level

I took a policy with clientele many years ago and the just kept on increasing my premiums without prior notification. Last year they removed two of my family members without notification. I only discover when I wanted to add another member. None of their consultants could helped. Sometime I January they put them back after a week they removed them. When I canceled my policy a consultant call me not to cancel. I insisted that I am canceling and he said I will be paid some of my premiums up to this no one said a word to me.