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Selaelo M

1 reviews | Active since Feb 2022

09 Feb 2022, 17:21

********* Clientele life Cover

My name is Selaelo Emmanuel Marwala on weekend one of your consultants Approached me with false content telling me he is only checking if I qualify for a voucher of clientele life little did I know that he was actually recruiting me to a funeral policy,I beg you please cancel it I'm a student I can't afford to pay your funeral cover ***

0
Replies (5)
Clientele Life
Clientele Life's reply09 Feb 2022, 17:29
Official
 Dear Selaelo emmanuel M, 
 We confirm receipt of the concerns raised.
      
 Your query has been escalated to the relevant department for investigation.
      
 Yours sincerely, 
 Lebohang Makhakhe
 Service Support Specialist
 Clientele Life   
Clientele Life
Clientele Life's reply09 Feb 2022, 19:24
Official
Dear Selaelo emmanuel M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 Our attempt to contact you on the numbers we have on record ***) resulted in no success. 
 Can you please provide me with alternative contact details so that I can be able to assist you.
 Should you wish to contact us again, please do not hesitate to do so. 
 Kind regards, Lebohang MakhakheClientele Life Insurance  
SM
Selaelo M's update09 Feb 2022, 19:42
Reviewer Update
Please call me on *** or *** I'm sorry for the inconvenience but I really want to cancel your policy as soon as possible
Clientele Life
Clientele Life's reply09 Feb 2022, 20:01
Official
 Dear Selaelo emmanuel M,
 We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 Kindly note that your policy has been cancelled. We would like to take this opportunity to apologize for any inconvenience experienced. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lebohang MakhakheService Support Specialist Clientele Life 
SM
Selaelo M's update09 Feb 2022, 20:20
Reviewer Update
Thanks