MH
Melissa H
1 reviews | Active since Jun 2016
01 Nov 2022, 11:22
Debits
The worst company honestly. Debited my account after I requested call backs and to cancel. There is no option for me to even through to them. I need this policy cancelled.
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
01 Nov 2022, 12:34Dear Melissa H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply01 Nov 2022, 12:34
Official
Dear Melissa H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
01 Nov 2022, 14:32 Dear Melissa H Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Health Event Life Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life
Clientele Life's reply01 Nov 2022, 14:32
Official
Dear Melissa H Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Health Event Life Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life
Clientele Life's replyOfficial
02 Nov 2022, 12:59Dear Melissa H Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Health Event Life Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have sent an email response to your provided email address confirming thae findings of the complaint.
I hereby confirm that the policy has been cancelled as requested and there will no longer be any further debit orders.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life
I hereby confirm that the policy has been cancelled as requested and there will no longer be any further debit orders.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life
Clientele Life's reply02 Nov 2022, 12:59
Official
Dear Melissa H Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Health Event Life Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly note that we have sent an email response to your provided email address confirming thae findings of the complaint.
I hereby confirm that the policy has been cancelled as requested and there will no longer be any further debit orders.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life
I hereby confirm that the policy has been cancelled as requested and there will no longer be any further debit orders.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria MokhuabaneService Support Specialist Clientele Life