1 reviews | Active since Feb 2013
debiting on a wrong date, breach of contract
i am very much not happy about the service clientele is giving , i took life cover with them last year May and made it clear with them that i am getting paid on the 20th of each month , whether it falls on the weekend or not. i am ****ed off because clientele with naedo debit order they debiting me 3days before my pay day in which i don't have money in the and every time incur unpaid debit order in my account and it has affected my credit record negatively.i called in on the 17th of April cause i received an sms saying they will debit my account on the 17th i should leave money, where the F*** r they expecting that money from? and i called in immediately avoiding that to happen , and spoke to the lady said its because of the tracking device and promised will cancel it and it will request money from my account on the 20th only.<br> <br> well the following day i received an sms from the bank saying my debit order returned unpaid because of the insufficient funds , i am tired of calling clientele in regards to that and they in breach of contract.<br> <br> i want clientele to compensate me of unpaid debit order fees and also to send a ltr to credit Bureau to clear that as it has reflected badly.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life
