BN
Buhle N

1 reviews | Active since Aug 2019

19 Nov 2020, 11:15

Debiting a deceased account

These people have been debiting my moms account and when I ask them why they never have answers , No one can tell why my moms account is being debited they very useless , selfish , *********** and greedy,.

0
Replies (2)
Clientele Life
Clientele Life's reply19 Nov 2020, 12:49
Official
Dear  Buhle N,

We confirm receipt of the concerns. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life     
Clientele Life
Clientele Life's reply07 Dec 2020, 09:36
Official
Dear  Buhle N, 

Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Thandeka Khiba has been in contact with you to provide the necessary feedback.  She requested more information and you confirm you will contact her later to provide her with more details.  She attempt to contact you however were not successful and left a message for you to contact her. Please feel free to contact us for further assistance. Kind Regards,Market Conduct