aM
amanda M
1 reviews | Active since Dec 2015
11 Dec 2015, 05:49
Debit twice in one month
Clientele life debited my premium on the 31st of November as per usual. But now I just woke up to another debit order that I did not authorise and I would like some clarity within this regard. I would also like to voice out that this is an inconvenience as I know that these companies never reverse any debit orders unless you go to the bank.
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Clientele Life's replyOfficial
11 Dec 2015, 06:52Hello Amanda Mbedla,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life's reply11 Dec 2015, 06:52
Official
Hello Amanda Mbedla,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist