TN
Thulani N
1 reviews | Active since Jul 2022
25 Jul 2022, 10:53
Debit Scandal
I have a serious issues with Clientele they debit money from my account without my authorization,when I tell them that this is not right they are telling me that the policy is now canceled but my money I can't get....The have blocked the deb8ts from being reversed and last month they did a double befit...I need help
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
25 Jul 2022, 11:29Dear Thulani patrick N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply25 Jul 2022, 11:29
Official
Dear Thulani patrick N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
04 Aug 2022, 13:18Dear Thulani patrick N
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the matter and that our Market Conduct department has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the matter and that our Market Conduct department has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Best regards,
Clientele Life's reply04 Aug 2022, 13:18
Official
Dear Thulani patrick N
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the matter and that our Market Conduct department has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the matter and that our Market Conduct department has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however, should you require further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Best regards,