SM
Sibongile M
1 reviews | Active since Sept 2026
04 Sept 2026, 14:46
******** Debit orders
I'm a 66 year old pensioner who relies on the social grant for me and my family. In the last 3 months I have been getting debit orders from Clientele which I know nothing about. I called last month to request that this must stop yet another debit of R170 went through this month. PLEASE STOP THESE DEBITS AND REFUND MY MONEY
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Replies (2)
Clientele Life's replyOfficial
04 Sept 2026, 15:58Dear Sibongile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply04 Sept 2026, 15:58
Official
Dear Sibongile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
14 Sept 2026, 16:49Dear Sibongile M,
Thank you for raising your concerns and bringing this matter to our attention. As per our telephonic discussion, we are still investigating your complaint and we will keep you up to date. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. As per our telephonic discussion, we are still investigating your complaint and we will keep you up to date. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply14 Sept 2026, 16:49
Official
Dear Sibongile M,
Thank you for raising your concerns and bringing this matter to our attention. As per our telephonic discussion, we are still investigating your complaint and we will keep you up to date. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. As per our telephonic discussion, we are still investigating your complaint and we will keep you up to date. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct