TM
Tsole M
1 reviews | Active since Mar 2021
25 Apr 2021, 23:13
Debit order ********
I just got ****med by clientele my last money.. they debited without my authorization now i cant reverse.. i dont have a policy with them and never joined
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
26 Apr 2021, 11:09Dear Tsole M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply26 Apr 2021, 11:09
Official
Dear Tsole M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
29 Apr 2021, 11:05Dear Tsole M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
It was found that you were approached by our consultant and permission obtained to debit. The policy has been cancelled and the way forward was discussed and you confirmed that you were satisfied with the feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
It was found that you were approached by our consultant and permission obtained to debit. The policy has been cancelled and the way forward was discussed and you confirmed that you were satisfied with the feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Regards,
Market Conduct
Clientele Life's reply29 Apr 2021, 11:05
Official
Dear Tsole M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
It was found that you were approached by our consultant and permission obtained to debit. The policy has been cancelled and the way forward was discussed and you confirmed that you were satisfied with the feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
It was found that you were approached by our consultant and permission obtained to debit. The policy has been cancelled and the way forward was discussed and you confirmed that you were satisfied with the feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction and would like to apologise for any inconvenience this may have caused you.
Regards,
Market Conduct
TM
Tsole M's updateReviewer Update
29 Apr 2021, 11:07I am still waiting for my refund
TM
Tsole M's update29 Apr 2021, 11:07
Reviewer Update
I am still waiting for my refund