TK
Thami K
1 reviews | Active since Apr 2017
24 Nov 2022, 23:30
Debit order on lapsed policies
Few weeks back I received a SMS advising me that my legal n funeral policy has lapsed due t non payments but debit went through without receiving a call to re instate, please refund my funds I'm unemployed
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Replies (2)
Clientele Life's replyOfficial
25 Nov 2022, 08:44Dear Thami K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply25 Nov 2022, 08:44
Official
Dear Thami K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
25 Nov 2022, 11:39Dear Thami K
At the outset we would like to take this opportunity to apologise for any inconvenience caused in this regard. As per telephonic discussion we have confirmed the reason the debit order was debited successfully. Furthermore we have sent the escalation process to your mobile number as per request. We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us directly. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
At the outset we would like to take this opportunity to apologise for any inconvenience caused in this regard. As per telephonic discussion we have confirmed the reason the debit order was debited successfully. Furthermore we have sent the escalation process to your mobile number as per request. We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us directly. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Clientele Life's reply25 Nov 2022, 11:39
Official
Dear Thami K
At the outset we would like to take this opportunity to apologise for any inconvenience caused in this regard. As per telephonic discussion we have confirmed the reason the debit order was debited successfully. Furthermore we have sent the escalation process to your mobile number as per request. We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us directly. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life
At the outset we would like to take this opportunity to apologise for any inconvenience caused in this regard. As per telephonic discussion we have confirmed the reason the debit order was debited successfully. Furthermore we have sent the escalation process to your mobile number as per request. We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us directly. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life