PM
Phumelele M
1 reviews | Active since Mar 2021
20 Oct 2023, 17:03
Debit order
I have a problem with clientele business they are busy deducting my money on monthly basis and I don't know what is it for I tried calling them to cancel the debit order and no luck in getting in contact with them I want to cancel this and get all my money cos I didn't join any policy with them
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
23 Oct 2023, 08:31Dear Phumelele M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply23 Oct 2023, 08:31
Official
Dear Phumelele M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
23 Oct 2023, 15:38Dear Phumelele M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele policy. We have attempted to contact you and the policy owner on the cell phone numbers provided to discuss and address your complaint, to no success. Please send us the policy number or an alternative number where we can reach you or the policy owner via email. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply23 Oct 2023, 15:38
Official
Dear Phumelele M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele policy. We have attempted to contact you and the policy owner on the cell phone numbers provided to discuss and address your complaint, to no success. Please send us the policy number or an alternative number where we can reach you or the policy owner via email. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's replyOfficial
25 Oct 2023, 11:28Dear Phumelele M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele policy. We confirm that we have made contact with the policy owner and assisted with the cancellation of the policy as requested. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply25 Oct 2023, 11:28
Official
Dear Phumelele M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele policy. We confirm that we have made contact with the policy owner and assisted with the cancellation of the policy as requested. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist
Clientele Life
Clientele Life