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Talion M
1 reviews | Active since Feb 2024
07 Feb 2024, 05:38
******* DEBIT ORDER DEDUCTION AFTER CANCELLING
I CANCELLED MY DEBIT ORDER NOVEMBER 2023 AND THEY STILL DEDUCT I WANT A FULL REFUND OF ALL MY DEBIT ORDERS AFTER NOVEMBER OR I WILL REPORT TO THE OMBUDSMAN.
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Replies (3)
Clientele Life's replyOfficial
07 Feb 2024, 10:53Dear Talion M ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply07 Feb 2024, 10:53
Official
Dear Talion M ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
TM
Talion M's updateReviewer Update
07 Feb 2024, 13:03Please get back to me as soon as possible I have lost interest in clientel if this is not sorted I will no longer need or accept future service from clientel
TM
Talion M's update07 Feb 2024, 13:03
Reviewer Update
Please get back to me as soon as possible I have lost interest in clientel if this is not sorted I will no longer need or accept future service from clientel
Clientele Life's replyOfficial
08 Feb 2024, 13:28Dear Talion M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 8th February Furthermore , I have confirmed that your policy was canceleld on the 7th February and also confirmed Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply08 Feb 2024, 13:28
Official
Dear Talion M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 8th February Furthermore , I have confirmed that your policy was canceleld on the 7th February and also confirmed Turn Around Time for funds to reflect in to your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life