sT
sello T

1 reviews | Active since Feb 2012

11 Dec 2015, 07:16

Debit order day

as per our agreement, my debit order day is 25th of every month. this morning you debited my account maybe its the 25th in your company. i understand its December most companies get their salary early. We are getting payed on the 18th. randomly debiting my account is just wrong and can that money be returned please.

0
Replies (1)
Clientele Life
Clientele Life's reply11 Dec 2015, 07:55
Official
Hello sellot,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Service Recovery Specialist

Best regards,