KC
Kabelo C
1 reviews | Active since Aug 2020
28 Aug 2020, 13:54
Debit order complaint
Hi my name is kabelo sebola i have a problem with clientele there are some debit orders which have deducted in my account and i have never comfirmed with the service so i wanted to reverse my money from standard bank so they say it cant be reversed so i need your help to stop this and reverse my money into my account
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Replies (2)
Clientele Life's replyOfficial
28 Aug 2020, 15:48Dear Kabelo C,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply28 Aug 2020, 15:48
Official
Dear Kabelo C,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
31 Aug 2020, 10:36Dear Kabelo C,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you did provide your personal details to the Introducer and the policy was created. The way forward was discussed and you confirm that you understand the process. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you did provide your personal details to the Introducer and the policy was created. The way forward was discussed and you confirm that you understand the process. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Clientele Life's reply31 Aug 2020, 10:36
Official
Dear Kabelo C,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you did provide your personal details to the Introducer and the policy was created. The way forward was discussed and you confirm that you understand the process. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you did provide your personal details to the Introducer and the policy was created. The way forward was discussed and you confirm that you understand the process. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct