NM
Noluvo M

1 reviews | Active since Jul 2020

21 Jul 2020, 09:46

Debit order canlled but thay keep debiting

Hi These ******** called clientele keep debiting my account after I called to cancel a policy that they ******* me into. I called them to cancel the policy and they said it was cancelled but they keep debiting my account. Clientele are croocks, period.

0
Replies (2)
Clientele Life
Clientele Life's reply21 Jul 2020, 14:55
Official
Dear  Noluvo M 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Shanitha Hanuman

Service Support Supervisor

Clientele Life
Clientele Life's reply22 Jul 2020, 20:37
Official
Dear Noluvo M 

We confirm receipt of the concerns raised. 

As per discussion, we have confirmed that we have no records of a debit order after the cancellation of the policy. 

Should you wish for the matter to be further investigated kindly forward us the required documents. 

We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours Sincerely,
  
Shanitha Hanuman
  
Service Support Supervisor