OR
Omphulusa R
1 reviews | Active since Dec 2021
17 Dec 2021, 17:39
Debit order cancellation
I was recently ******* by one of the clientele consultants, she told me that they were only going to call me and ask a few questions, but they sent me a message telling me that they will be taking R250 from my account every month, please help me cancel it I can't afford it, I don't even have a job
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
17 Dec 2021, 17:57 Dear Omphulusa R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply17 Dec 2021, 17:57
Official
Dear Omphulusa R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
OR
Omphulusa R's updateReviewer Update
17 Dec 2021, 18:02Thank you so much I appreciate it
OR
Omphulusa R's update17 Dec 2021, 18:02
Reviewer Update
Thank you so much I appreciate it
Clientele Life's replyOfficial
20 Dec 2021, 15:03Dear Omphulusa R, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer. We confirm that we have successfully canceled your Clientele Funeral Dignity Plan policy as per request, and have sent you a detailed email regarding the cancellation on the provided email address. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply20 Dec 2021, 15:03
Official
Dear Omphulusa R, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer. We confirm that we have successfully canceled your Clientele Funeral Dignity Plan policy as per request, and have sent you a detailed email regarding the cancellation on the provided email address. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Clientele Life