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Portia M
1 reviews | Active since Aug 2020
24 Aug 2020, 06:27
Debit order cancellation
Clentele agents rubbed me , i ddnt agree to open a policy bt they keep on deducting money from my account n they dont evn know me, they ****** me my money..so before i take legal action against them ..i want clientele to cancell my debit ordercas soon as possible because theyc**** people their money.am not working n how will i feed my kids while they deduct our money please stop what you are doing to people.cancell me please
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Replies (3)PM
Portia M's updateReviewer Update
24 Aug 2020, 06:36Please cancell my debit oder, i dont want this policy at all, i have children to feed, stop takingmoney from my account...i.d number ***, Ref ***..stop ******** us .cancrll me please
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Portia M's update24 Aug 2020, 06:36
Reviewer Update
Please cancell my debit oder, i dont want this policy at all, i have children to feed, stop takingmoney from my account...i.d number ***, Ref ***..stop ******** us .cancrll me please
Clientele Life's replyOfficial
24 Aug 2020, 08:38Dear Portia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Aug 2020, 08:38
Official
Dear Portia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
27 Aug 2020, 09:53 Dear Portia M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Mbali Shezi has been in contact with you to provide the necessary feedback. The policy has been taken through our Broker channels and we apologize for the inconvenience this caused you. The policy has been cancelled and the refund process has been explained to you which you confirmed that you are satisfied with. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Mbali Shezi has been in contact with you to provide the necessary feedback. The policy has been taken through our Broker channels and we apologize for the inconvenience this caused you. The policy has been cancelled and the refund process has been explained to you which you confirmed that you are satisfied with. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Clientele Life's reply27 Aug 2020, 09:53
Official
Dear Portia M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Mbali Shezi has been in contact with you to provide the necessary feedback. The policy has been taken through our Broker channels and we apologize for the inconvenience this caused you. The policy has been cancelled and the refund process has been explained to you which you confirmed that you are satisfied with. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Mbali Shezi has been in contact with you to provide the necessary feedback. The policy has been taken through our Broker channels and we apologize for the inconvenience this caused you. The policy has been cancelled and the refund process has been explained to you which you confirmed that you are satisfied with. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Market Conduct