GX
GCINA X
1 reviews | Active since Mar 2025
07 Mar 2025, 04:08
Debit order
They took all the money in my account claiming I have joined debit order Please Clientele reverse and cancel the debit order I haven't joined anything involving them
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
07 Mar 2025, 09:28Dear GCINA X,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply07 Mar 2025, 09:28
Official
Dear GCINA X,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
02 Apr 2025, 14:15Dear GCINA X,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback and Rhandzu Manhanyi has been in contact with you. Unfortunately you were not satisfied with the findings and the conversation was not concluded. The escalation process was sent to your cell number should you wish to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback and Rhandzu Manhanyi has been in contact with you. Unfortunately you were not satisfied with the findings and the conversation was not concluded. The escalation process was sent to your cell number should you wish to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply02 Apr 2025, 14:15
Official
Dear GCINA X,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback and Rhandzu Manhanyi has been in contact with you. Unfortunately you were not satisfied with the findings and the conversation was not concluded. The escalation process was sent to your cell number should you wish to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback and Rhandzu Manhanyi has been in contact with you. Unfortunately you were not satisfied with the findings and the conversation was not concluded. The escalation process was sent to your cell number should you wish to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct