SN
Sanele N
1 reviews | Active since Oct 2020
03 Jul 2021, 14:27
Debit order
Hey my name is Angel Ndlovu clientele have been taking money from my account it has been two months now and I don’t know why because I have never joined any insurance with them I even wonder how they got my details especially my banking details these wrong doings by clientele are really frustrating I want my money back clientele is a **** they should even consider closing their business because it’s clear that their mission is to robe people
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Replies (2)
Clientele Life's replyOfficial
05 Jul 2021, 09:29 Dear Sanele N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply05 Jul 2021, 09:29
Official
Dear Sanele N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
31 Jul 2021, 11:23Dear Sanele N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjies has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjies has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct
Clientele Life's reply31 Jul 2021, 11:23
Official
Dear Sanele N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjies has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjies has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Market Conduct