KM
Kàŕabô Maņýämã
1 reviews | Active since Jun 2021
01 Jun 2021, 05:24
Debit order
Clientele please I am a student and R230 is being drawn from my account monthly, I can't afford this been calling your offices but nothing... I didn't agree to any policy. I want my money back and I desperately needed you to stop taking money from my account. My grandmother sends me R500 monthly for groceries and you people are taking almost half of it. Please stop this nonsense I can't stave over money I don't know and didn't agree to..... please I am just but a student struggling to pay my fees even. *** please contact me and get this fixed Desmond Dube.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
01 Jun 2021, 09:02Dear Kàŕabô Maņýämã,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply01 Jun 2021, 09:02
Official
Dear Kàŕabô Maņýämã,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
KM
Kàŕabô Maņýämã's updateReviewer Update
03 Jun 2021, 11:03I was promised that my money will be sent yesterday nothing has happened. Am I supposed to stave this entire time because of your ****?am I?
KM
Kàŕabô Maņýämã's update03 Jun 2021, 11:03
Reviewer Update
I was promised that my money will be sent yesterday nothing has happened. Am I supposed to stave this entire time because of your ****?am I?
Clientele Life's replyOfficial
03 Jun 2021, 14:20Dear Kàŕabô Maņýämã,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were happy with the outcome. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were happy with the outcome. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
Clientele Life's reply03 Jun 2021, 14:20
Official
Dear Kàŕabô Maņýämã,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were happy with the outcome. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were happy with the outcome. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct