WB
Wandile B
1 reviews | Active since May 2021
27 May 2021, 14:37
Debit order
I do not have a policy nor quote, but last month Clientele debited my money, they told me they cannot reverse my money but they can stop the debit, this month they still debited my money I WANT MY MONEY
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Replies (3)
Clientele Life's replyOfficial
28 May 2021, 08:08Dear Wandile B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply28 May 2021, 08:08
Official
Dear Wandile B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
WB
Wandile B's updateReviewer Update
29 May 2021, 10:04This is the third day and you still have not said anything about paying my money.
WB
Wandile B's update29 May 2021, 10:04
Reviewer Update
This is the third day and you still have not said anything about paying my money.
Clientele Life's replyOfficial
31 May 2021, 16:26Dear Wandile B
The matter was investigated and we contacted you to obtain further information; however you indicated that the matter was resolved between yourself and our Client Services Team.
We trust you find same in order. Yours sincerely,
Market Conduct Team
The matter was investigated and we contacted you to obtain further information; however you indicated that the matter was resolved between yourself and our Client Services Team.
We trust you find same in order. Yours sincerely,
Market Conduct Team
Clientele Life's reply31 May 2021, 16:26
Official
Dear Wandile B
The matter was investigated and we contacted you to obtain further information; however you indicated that the matter was resolved between yourself and our Client Services Team.
We trust you find same in order. Yours sincerely,
Market Conduct Team
The matter was investigated and we contacted you to obtain further information; however you indicated that the matter was resolved between yourself and our Client Services Team.
We trust you find same in order. Yours sincerely,
Market Conduct Team