******** Debit order
Clientele is debiting my child's bank account for a policy he does not have or qualify for as he is still young. We contacted them and they since promise to return to him to date we are still waiting. They are horrible because the person who signed their contract is enjoying benefits of my son's money.. Very *********** and will not advise anyone to join this bad company. The reference for payment deducted is CLIENTELE *** 230925.
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Replies (2)
Clientele Life's replyOfficial
07 Oct 2023, 11:41Dear Shelote,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply07 Oct 2023, 11:41
Official
Dear Shelote,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
11 Oct 2023, 16:22Dear Shelote,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Clientele Life's reply11 Oct 2023, 16:22
Official
Dear Shelote,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,