SM
Samkelo M

1 reviews | Active since Nov 2023

06 Nov 2023, 09:44

Debit order

<div>Clintele promised to stop their debit order last month after they take my nsfas money but this month they take my Nsfas money again 😒😒😒</div>

0
Replies (2)
Clientele Life
Clientele Life's reply08 Nov 2023, 13:26
Official
Dear Samkelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist  
Clientele Life 
Clientele Life
Clientele Life's reply10 Nov 2023, 15:26
Official
Dear  Samkelo M,
 We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.  As per our telephone discussion, we confirmed that you are satisfied with the feedback provided by Nobuhle Jantjie and that the refund was paid into your account.  We would like to apologize for any inconvenience caused in this regard.  We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.  Yours sincerely,Market Conduct