LM
Lebohang M
1 reviews | Active since Sept 2022
21 Oct 2022, 08:19
Debit order
I cancelled my policy last month only to find that Clientele deducted money from my account this month. Despite cancelling the debit order.
Helpful (0)
Replies (2)0
Replies (2)Clientele Life's replyOfficial
21 Oct 2022, 08:30Dear Lebohang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply21 Oct 2022, 08:30
Official
Dear Lebohang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
21 Oct 2022, 14:38Dear Lebohang M ,
Please note that the complaint lodged was received and the contents noted regarding your cancelation request. We attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no avail. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely, Vusumuzi DlaminiService Support Specialist
Please note that the complaint lodged was received and the contents noted regarding your cancelation request. We attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no avail. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely, Vusumuzi DlaminiService Support Specialist
Clientele Life's reply21 Oct 2022, 14:38
Official
Dear Lebohang M ,
Please note that the complaint lodged was received and the contents noted regarding your cancelation request. We attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no avail. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely, Vusumuzi DlaminiService Support Specialist
Please note that the complaint lodged was received and the contents noted regarding your cancelation request. We attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no avail. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely, Vusumuzi DlaminiService Support Specialist
