CM
Cloudia M
1 reviews | Active since Oct 2019
21 Oct 2019, 14:59
Debit not authorized
I contract clientele last week to renew my policy but I did not responded on Debi check for debt order but clientele send an SMS that they are going to debit money from my account
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Replies (2)
Clientele Life's replyOfficial
21 Oct 2019, 15:55Dear Cloudia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply21 Oct 2019, 15:55
Official
Dear Cloudia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
22 Oct 2019, 16:51Dear Cloudia M Our attempts to contact you have not been successful. Kindly provide us with an alternate number or time to contact you. Alternatively please contact our compliance investigator on the contact details sent to your mobile number. We trust you find the above in order. Yours sincerely, Compliance Team
Clientele Life's reply22 Oct 2019, 16:51
Official
Dear Cloudia M Our attempts to contact you have not been successful. Kindly provide us with an alternate number or time to contact you. Alternatively please contact our compliance investigator on the contact details sent to your mobile number. We trust you find the above in order. Yours sincerely, Compliance Team