DM
Dineo M

1 reviews | Active since Nov 2022

17 Nov 2022, 21:16

DEBIT *****

Clientele debited R130 from my account without my knowledge. I only saw this when I checked my bank statement last week. I didn't even receive a notification from my bank. I DID NOT sign up for any with them and I DID NOT receive a call from any of their telemarketers. I want my money back and whatever policy they "think" I have with them; I want it canceled and I want them to send me the proof of cancellation immediately.

0
Replies (1)
Clientele Life
Clientele Life's reply18 Nov 2022, 09:54
Official
Dear Dineo dee M  
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor 
Clientele Life