NJ
Nontibikho J

1 reviews | Active since Jan 2025

31 Jan 2025, 18:46

Debit ****

They debited money on my bank account yet I don't have any policies with them.

0
Replies (2)
Clientele Life
Clientele Life's reply03 Feb 2025, 09:19
Official
Dear Nontibikho J, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life
Clientele Life's reply07 Feb 2025, 11:53
Official
Dear Nontibikho J, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards Market Conduct,