MM
Mpumelelo M
1 reviews | Active since Mar 2025
06 Mar 2025, 05:55
Debicheck reversal
I got a debit order from clientele and I didn't approve to them that am joining now I want my money back
Helpful (0)
Replies (3)0
Replies (3)MM
Mpumelelo M's updateReviewer Update
06 Mar 2025, 07:56Please help me cancel my policy and refund me my money as I didn't approve of any debit orders from clientele lufe
MM
Mpumelelo M's update06 Mar 2025, 07:56
Reviewer Update
Please help me cancel my policy and refund me my money as I didn't approve of any debit orders from clientele lufe
Clientele Life's replyOfficial
06 Mar 2025, 08:46Dear Mpumelelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's reply06 Mar 2025, 08:46
Official
Dear Mpumelelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's replyOfficial
20 Mar 2025, 15:15Dear Mpumelelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,
Clientele Life's reply20 Mar 2025, 15:15
Official
Dear Mpumelelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Monica Ngubane.
The escalation process was sent to your cell number.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Best regards,