MS
Michael S

1 reviews | Active since Aug 2025

04 Aug 2025, 13:50

Debicheck Debit Order ***) Clientele (***)

Good day, Im Mr Michael Shabangu There'd a debt order from clientele in ive never gave the authority to be part of clientele, which now im running out money from it.i would like you to help me request the debt order and cancel it. Debicheck Debit Order ***) Clientele (***) 26 July 2025 01: 33 R332.00, i would like that hello peter to help me get money back and cancel the the debt. To this account Capitec (***)

0
Replies (4)
Clientele Life
Clientele Life's reply04 Aug 2025, 14:17
Official
Dear Michael S,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,
Market Conduct 
Clientele Life
Clientele Life's reply05 Aug 2025, 14:07
Official
Dear Michael S,

Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct    


MS
Michael S's update28 Aug 2025, 08:08
Reviewer Update
Good day, i would like to inform you that im not happy with your services it's been two of the deductions from my account which I've never made an agreement with Clientele life, so i want my refund please.

Clientele Life
Clientele Life's reply29 Aug 2025, 08:53
Official
Dear Michael S, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Philips has been in contact with you to provide the necessary feedback.

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.

Should you require further assistance please feel free to contact us. 

Regards, 

Market Conduct