DE
David E

1 reviews | Active since Mar 2023

07 Mar 2023, 12:20

DE

Sanibonani gys ngiyathemba ukuthi ni ryt😭😭😭😭😭 u clientele life uthathile imali bengazi ukuthi eyani izolo kwi account yami ka Capitec gys imali engiyifakwele ugogo imali yokuthi ungithenge ukudla angina lutho mahje edlini gys kusukela izolo ngi phila ngombhubhudlo😭😭😭😭😭😭😭please help gys

0
Replies (3)
Clientele Life
Clientele Life's reply07 Mar 2023, 13:24
Official
Dear  David E 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
        Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
Yours sincerely, Shanitha Hanuman
Service Support Supervisor 
Clientele Life   
DE
David E's update07 Mar 2023, 13:26
Reviewer Update
Chaaa a Mina angisebenzi bakwethu asinakudla laa edlini mahje cela nibuyusele imali yami buck pls😭😭😭😭😭😭😭😭😭😭😭🤞I need to buy food gys
Clientele Life
Clientele Life's reply08 Mar 2023, 16:42
Official
Dear  David E  

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.

As per our telephone discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled.

The policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula. We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so. Kind Regards,

Market Conduct