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Bradley N

1 reviews | Active since Jun 2021

09 Jul 2024, 15:19

Day lights *******

You guys are ****** charging me 370 every month when I cancelled this policy with u guys I'm a female 23 years of age and the payout is 50k for that amount you guys still have been deducting my money I've been trying to contact you but always getting cut of i want all my money back

0
Replies (3)
Clientele Life
Clientele Life's reply09 Jul 2024, 16:10
Official
Dear  Bradley N,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply10 Jul 2024, 14:29
Official
Dear Bradley N,   It is our pleasure to address your concerns. We apologize for any inconvenience caused.  Our attempts to contact Mrs Riona Naidooon the cell phone number provided and the one we have on the system for the purpose of discussing and addressing your complaint were unsuccessful.  Please note that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply11 Jul 2024, 08:55
Official
Dear Bradley N, It is our pleasure to address your concerns. We apologize for any inconvenience caused.  Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We have attempted to contact Mrs Riona Naidooon the cell phone number provided on Hellopeter and the cellphone number we have on record to discuss and address the complaint received to no success.  Please be informed that we have sent you feedback regarding your complaint to the email address provided on HelloPeter.  We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support SpecialistClientele Life