MN
Mpho N
1 reviews | Active since Apr 2021
12 Apr 2021, 07:16
Customer Complaint
Very bad service, they know how to take out money out of your bank account and fail to simply respond to customer enquiriries. Personally clientèle is just not good news.
It is very sad also how they can arrange a call for a quote but fail to answer customer calls.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
12 Apr 2021, 12:49Dear Mpho N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 Apr 2021, 12:49
Official
Dear Mpho N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
25 May 2021, 15:27Dear Mpho N,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that there won’t be any further debits going off your account.
We trust that this is all you require at this time, however feel free to contact us again for any further assistance.
Yours sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that there won’t be any further debits going off your account.
We trust that this is all you require at this time, however feel free to contact us again for any further assistance.
Yours sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Clientele Life's reply25 May 2021, 15:27
Official
Dear Mpho N,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that there won’t be any further debits going off your account.
We trust that this is all you require at this time, however feel free to contact us again for any further assistance.
Yours sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that there won’t be any further debits going off your account.
We trust that this is all you require at this time, however feel free to contact us again for any further assistance.
Yours sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
MN
Mpho N's updateReviewer Update
25 May 2021, 15:30Thank you very much for your assistance
MN
Mpho N's update25 May 2021, 15:30
Reviewer Update
Thank you very much for your assistance