Cruel ******s

I am very disappointed in this company for robbing my mother like this.My mother joined this funeral policy and she added her father.So my grandfather passed on December they gave too many hustles after they paid shorting money when my mother made an inquiry about this they responded and said " The member was too old they shouldn't have even paid what they paid out how cruel and heartless can you be Clientele Life? I wanna warn you guys join this ****ty company at own risk