1 reviews | Active since Dec 2016
****** OF NOTE
<p>Stop debitin my account without my permission!</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
We acknowledge receipt of your complaint, and unfortunately after numerous attempts we were unable to reach you.
We confirm that we have listened to the call between yourself and our sales consultant, and based on our findings we have cancelled your policy accordingly.
We apologise for any inconvenience this may have caused you and assure you this is not the level of service we aim to provide our clients.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance
We acknowledge receipt of your complaint, and unfortunately after numerous attempts we were unable to reach you.
We confirm that we have listened to the call between yourself and our sales consultant, and based on our findings we have cancelled your policy accordingly.
We apologise for any inconvenience this may have caused you and assure you this is not the level of service we aim to provide our clients.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance